50 %+
of cancer patients experience a psychiatric issue during treatment
Cancer-Specific Behavioral Healthcare for Your Patients
Protocol partners with leading cancer centers and community oncology practices to deliver oncology-focused mental health support that improves patient outcomes, strengthens treatment adherence, and generates revenue.
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Over 50% of cancer patients experience psychiatric distress during treatment, yet only 5% ever see a mental health professional. Protocol is built to close that gap — for your patients, and for your practice.
Walker J, et al. Prevalence, associations, and adequacy of treatment of major depression in patients with cancer, 2014.
3 x
the rate of moderate-to-severe anxiety and depression vs. the general population
73 %
of depressed cancer patients receive zero treatment
A Proven, Collaborative Approach to Behavioral Health
Improve your patient's lives and treatment adherence with clinically proven behavioral health interventions.
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Cancer-specific mental health treatment
Delivered by oncology-trained specialists trained in CBT, DBT, and ACT, with direct cancer patient experience.
Rapid access
Patients are contacted within 48 hours, with 80% reached within 6 hours of referral.
Fully reimbursable services, covered by insurers
Protocol enables billing for Collaborative Care Model (CoCM) CPT codes generating revenue with no upfront costs, no new hires required.
Your team stays informed
Structured clinical updates and coordinated follow-up so oncologists always know where their patients stand.
On-call crisis support
Dedicated clinician line for real-time support, including suicide risk management.
Psychiatric medication management
Expert psychiatric consultation and direct prescribing when indicated.
Accreditation-ready
Supports CoC, QOPI, OMH, and Joint Commission standards for distress screening and interdisciplinary care.
Less burden on your team
Protocol manages the operational complexity so you don't have to.
In January 2026, NCCN Clinical Practice Guidelines formally recognized the model behind Protocol as the standard of care for distress management in oncology.
Since its development at the University of Washington in the 1990s, Collaborative Care has been studied in more than 90 trials and meta-analyses — consistently shown to outperform usual care for behavioral health conditions alongside physical illness, including cancer, diabetes, and other chronic conditions.
The Protocol team has collaborated with leading academic oncology centers to study and adapt Collaborative Care specifically for community oncology practices.
79 %
Improvement Rate
Patients with clinically significant depression/anxiety who show clinically meaningful improvement after 3-6 months in care.
24 hrs
Average Time to Outreach
Most patients are contacted in under 24 hours, often on the same day a referral is placed.
90 %
Patient Satisfaction
More than 90% of patients report being Satisfied or Extremely Satisfied with their experience in Protocol's care.
From the Blog
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Too many cancer patients go without mental health support — not because practices don't care, but because the infrastructure hasn't existed. Protocol changes that.
Better outcomes for your patients, stronger performance for your practice, with the operational complexity falling on us, not you. Let's talk about what this looks like for your practice.
Contact us to learn more